FAQ’s

WHAT TYPE OF FOOTWEAR CAN I FIND IN A BATA STORE?

  • Bata is a family store. Thus, you would be able to find all types of footwear for men, women, kids, school and sports. We also offer vast varieties of accessories and foot care products. We request you to check out our stores for the latest in technology and Brands.

CAN I BUY BATA PRODUCT ONLINE?

  • Yes. Keeping in mind the importance ease of shopping online, we’re launched our new and updated website, where the consumer can not only view our catalogue but also make a purchase. In Addition to this, the website aims to be a window to the company and to essentially dispense information about the company, its products and stores to consumers.

HOW DO I FIND AN ITEM ON BATA LK?

There are two easy steps to find a product of your choice on Daraz.

  • Method A – Explore Categories
  • If you are not sure of what product you want to buy or if you simply want to explore the range of items on Bata, you can browse the list of categories on the homepage. Then select the subcategory to view multiple products from multiple sellers. Review your search results pages by price, condition of product and item, city and if you see something you’re interested in, click on the product name to view more details.
  • Method B – Search Box
  • If you are sure of what product you want to buy, simply go to the search box on the homepage, enter a few words describing what you are looking for, and click Search. A search results page of Bata listings will be displayed. Review your search results pages by price, condition of product and item, city and if you see something you’re interested in, click on the product name to view more details.

BATA RATING SYSTEM

  • Bata is an Online Shopping Community where members engage with one another. We urge Buyers to share their experience by rating and commenting on the service provided by Bata. It also helps increase transparency between members and gives Bata a reason to constantly improve the quality of their services.

WHEN WILL I GET MY PRODUCT AFTER I PLACE AN ORDER?

  • After you place your order, you will receive a confirmation email. Be proactive, the shipping price can be free or should be displayed at the time of purchase. You can always contact our Customer Service Team 011-2611337

HOW OFTEN DO NEW PRODUCTS ARRIVE IN THE STORES?

  • New products arrive to the stores almost every week. We launch two collections every year. Product launches are spaced out to bring to our customers, new styles and fresh products throughout the season.

HOW DO I ADDRESS A QUALITY PROBLEM WITH A SHOE?

  • If you encounter any problem with our product, please refer to the store of purchase with the original cash memo. The store manager would be able to assist you.

CAN I FIND THE SAME COLLECTION ON THE SITE AND IN STORE?

  • The collection on our site is only one small part of choices offered in our stores. To know our selection of products better, we recommend you to visit our stores. You will find the best offers, and benefit from time-to-time promotions. To find the Bata store nearest to your premise, please proceed to the store locator.

HOW CAN I FIND OUT IF A CERTAIN BRAND IS AVAILABLE IN THE STORE?

  • The Collections section offers a separate segment for Brands and Signature projects. You shall be able to view the list of stores retailing the stated brand.

DOES BATA OFFER FACILITY FOR SHOE REPAIR?

  • We do not offer such a facility for the time being.