Common queries answered

Frequently asked Questions

Our estimated Delivery time island wide is 3 to 7 working days! if you find a delay on your order please do contact 0112611337

You can return & get it exchanged within 14 working days from the delivery date! Free Exchange from any bata outlet islandwide

Please do contact our customer service team on ​+94712695878 let us know new delivery address​

Once the order been proceed bata team will notify the order status via email or you can feel free to contact our hotline 0112611337

You can contact our customer service via SMS or Whatsapp, viber as well for quick assistance

We Delivery shoes only within sri lanka

Yes depends on the quantity which you have ordered!

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