Responsible Gaming Play Smart, Stay in Control

The software was buggy, my withdrawal request was stopped, and I couldn’t find customer care. The app crashed repeatedly, tons of glitches mid-spin, and when I requested withdrawal it just froze. See how their reviews and ratings are sourced, scored, and moderated.

Bonus Blitz Casino

The Complaints Team extended the response time for the player but ultimately had to reject the complaint due to a lack of response from him, which prevented further investigation. Eventually, the winorio casino casino confirmed that her account had been permanently closed without the possibility of reopening, and they were currently working on resolving the refund eligibility for her deposits. Consequently, the complaint was marked as “unresolved,” which negatively impacted the casino’s safety rating, and further recommendations for her protection against online gambling were provided. The Complaints Team attempted to facilitate communication with the casino, urging them to take immediate action on the self-exclusion request and address the player’s refund.

The conditions for using bonuses and joining the clubs are quite user-friendly.
Winorio provides no deposit methods and no withdrawal methods for users in Netherlands.
By combining education, self-control tools, and professional support, we help our users play smart and stay in control.
After this, you can Winorio casino login using the previously provided IDs.
Please select the best and exclusive offers for SlotsUp users from the list below, which we update monthly.
Founded by the team behind Motherland Casino and CasinoJoy and launched in 2025, Winorio app blends fair play credentials with big casino bonuses, crypto options and a verification process tuned for speed.
You can contact Winorio Casino support via live chat on the site or write to our email.

Hasn’t replied to negative reviews To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. While we don’t verify specific claims because reviewers’ opinions are their own, we may label reviews as “Verified” when we can confirm a business interaction took place. Winorio Casino has a Costa Rica licence and is owned by AXENTRA LTD, a reputable casino group. You can also reach the support team via email (email protected) or fill out a Contact Form. Although there is no dedicated mobile casino app for iOS or Android, the site performs smoothly on other devices.

Let’s delve into more about why this casino should be on your radar this year.
Overall, in terms of game variety, site usability, and speed, I found the experience convenient and smooth.
The Complaints Team had attempted to involve the casino in resolving the issue but received no cooperation despite multiple outreach efforts.
For example, Turbo Real Wednesday offers up to 120 FS, and Live Weekend Deal includes an extra 25%.
Winorio is a new gaming platform with a Costa Rican license offering over 10,000 games including slots, card games and crash games.
You can also claim a casino Winorio bonus in the live dealer section.
This will reduce the risk of losing funds from their bankroll and provide players with the best user experience.

Furthermore, the operator uses SSL encryption to protect players’ personal information and financial transactions. Overall, the customer service provides solid and fast replies to all players. The casino doesn’t impose any transaction fees on deposits or withdrawals. The games come from over 80 casino game providers, including notable names like Yggdrasil, Betsoft, Evolution, NetEnt, Nolimit, and Pragmatic Play. There are over ten casino bonuses and promotions at Winorio. Thanks to this approach, we can go beyond mere marketing, and focus on what truly makes a difference for players.
I strongly recommend reaching out to centers in your country that specialize in addressing gambling problems. Above all, if gambling no longer brings you joy and is becoming a burden, it is highly advisable to seek professional assistance. The Self-Exclusion Assistance Tool was designed to assist individuals who may be facing challenges with their gambling habits by helping them limit their access to gambling and reduce the potential for further harm. The reason that preceded my decision is xxx (gambling addiction)

Deposit and Withdrawal Limits

Welcome to Winorio, a platform designed for those who seek thrilling and honest gaming experiences. Unfortunately, the player has not responded to our messages and questions. When applying for the self-exclusion, state the reason why you want your account to be deactivated clearly and specify the time period. If you feel you can provide a clear self-exclusion request that mentions your gambling issues, we’ll be happy to review the case again. These tools are designed as supportive features and are not substitutes for formal self-exclusion requests that clearly mention gambling problems.

Winorio Casino – Player’s complaint against Winorio.com for account protection failure.

The site accepts players from the UK and features a high-quality interface in English. For a first time player, this may seem like a strange concept. Hunting for no deposit codes and bonuses? Our platform is designed to deliver positive experiences through reliable and innovative tools, ensuring that every game is conducted with transparency and integrity. I’m writing to inform you that I wish to exclude immediately from this casino and from receiving any gambling-related marketing material for a minimum period of xxx months/years (lifetime). (support email + Live Chat agent) They don’t react and if they react they support me to play instant of block my account..
There are over 3,000+ slots and 30+ Roulette games. There are a multitude of different games that are offered at Winorio Casino. They have cutting edge technology that safeguards mobile users and creates a smooth casino experience. The slot choice for this bonus is on a high-volatile game, Gates of Olympus by Pragmatic. For Winorio Casino, providing a 3 deposit welcome bonus is on the agenda. There are multiple reasons why you would want to check out Winorio Casino’s bonuses.
I sent another request asking where exactly it can be found or whether support could answer my question via email — but I never received a response. I couldn’t find any information about a valid license on the website, so I contacted customer support. When I was writing the Winorio review, I started by exploring the desktop version. The Winorio casino website has a modern design. Of course, there are also some negative comments, but the Winorio casino officially responds to all feedback and provides fairly detailed explanations. Please select the best and exclusive offers for SlotsUp users from the list below, which we update monthly.
However, for the high roller bonus you will need to wager it with a maximum bet of €5. All of the casino promotions mentioned above all require 40x wagering within 5. Note that the spins are given by 25 over 5 consecutive days. High Rollers can claim a 125% up to €6000 on a minimum deposit of €200.

Withdrawal

For the first deposit, they can choose between the standard bonus of 100% up to 777 EUR/GBP or a High Roller Bonus. An important condition – each bonus has its own promo code that must be applied before making a deposit. The KYC procedure may be initiated by the casino at any time.
To help players make conscious choices, Winorio offers a range of responsible gaming tools. The layout stands out from most casinos, which I appreciate, yet the lack of no-deposit bonuses is noticeable, and after using a deposit bonus without any wins, not getting cashback felt frustrating. Modern withdrawal methods and excellent customer service get winnings paid quickly, while bonuses and promotions—from flexible welcome deals to weekly casino offers—keep the action fresh. Demo versions of games are not available to players.
Additionally, please note that as a general policy, we do not handle individual complaints specifically related to responsible gambling tools, such as time-outs, loss limits, or cooling-off periods. Although you mentioned that you requested temporary blocking of your account, you didn’t clearly state that you were experiencing gambling addiction or related issues in those requests. I asked multiple times on Winorio.com to temporary block me because I needed a break/gambling protection. Make sure to check your local regulatory requirements before you choose to play at any casino listed on our site.

What is the withdrawal time for winnings?

The bonus is available within 5 days after the deposit and must be wagered x40. The bonuses are valid for wagering within 3 days and come with a 40x wagering requirement. One-time for third deposit
During our testing, we always contact the casino’s customer support and test their responses to see how helpful and professional they are. All the details regarding the casino’s winning and withdrawal limits can be found in the table below. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology.
This applies not only to the cash portion but also to the free spins. A Winorio Casino review shows that the site prioritises rewarding its audience. Players can play in British pounds, which eliminates the need to convert winnings. Winorio Casino offers its users a wide range of entertainment, available 24/7.
Winorio accepts players from Netherlands Gambling is for entertainment purposes, and players should always gamble responsibly. After logging in and making your first deposit, the welcome bonus will be automatically credited to your account. Enter the email address and password specified during registration, and you will immediately get access to your account and games. To make the gaming experience more variable for Winorio United Kingdom customers, participation in the bonus program is allowed. Discuss anything related to Winorio Casino with other players, share your opinion, or get answers to your questions.
For example, Turbo Real Wednesday offers up to 120 FS, and Live Weekend Deal includes an extra 25%. The website has a dedicated page on responsible gaming. In that case, a monthly administrative fee of 10 EUR/GBP will be deducted from the balance until the account becomes active again or the balance reaches zero. If the documents are not in one of these alphabets, the casino may require a video verification of the documents. The T&C also states that the Winorio casino provides a detailed list of restricted countries.
I would definitely recommend this casino. There are also several options for very low minimum deposits, which is great. Email support also responds fairly quickly – within 10–15 minutes. There’s also a Find me a game feature that allows you to randomly select a game. The casino does not charge any fees, but payment systems may apply a fee — such fees will not exceed 16 EUR/GBP. The daily withdrawal limit is 5,000 EUR/GBP (this can be increased in the VIP Club).
You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026 A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. He sought to file a complaint as the casino failed to protect customers from gambling issues. Consequently, the complaint was closed, but the player retained the option to reopen it in the future if he chose to resume communication. The player marked the complaint as resolved, and we closed the case accordingly. A selection of games from multiple game providers have been checked and NO fake games have been found.
The Complaints Team had attempted to involve the casino in resolving the issue but received no cooperation despite multiple outreach efforts. She then sought a refund of all her deposits made since July 25, 2025. However, the casino did not respond adequately, leading to the complaint being closed as unresolved due to their lack of cooperation.
Winorio is committed to maintaining a safe and transparent gaming environment for all players. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. Average experience – there were occasional delays when logging in, but the gameplay and bonus conditions were fine. Excellent casino at Winorio App with a wide range of different games, offering plenty of variety and making it easy to find something enjoyable to play. Puppybet casino review writers and the latest Wildz casino review now cite Winorio’s seamless banking days schedule, fast slots catalogue and cashback calendar as reasons it tops lists of best online casinos and casinos of 2025.
Founded by the team behind Motherland Casino and CasinoJoy and launched in 2025, Winorio app blends fair play credentials with big casino bonuses, crypto options and a verification process tuned for speed. However, as it’s still a new casino, there is room for improvement in terms of user experience and expanding the bonuses. Winorio Casino stands out as a crypto-friendly casino with a large game selection and plenty of bonuses. This indicates that the casino is regularly audited and regulated to ensure fair play for all players. Similar to the slot welcome bonus, the operator gives out a total of 275% up to €1,777 + 50 free spins on the first three live bonuses. The casino offers a total of 275% up to €1,777 + 200 free spins on the first three deposits with 40x wagering.